It’s not easy helping your student carve out their own place in the world, especially when that means moving into their own apartment. At Northern View, we strive to make navigating this uncharted territory as transparent, simple, and smooth as possible. We are here to help and would be happy to provide you with the answers you are looking for!
FREQUENTLY ASKED QUESTIONS
What does it mean to rent by the bedroom?
At Northern View, residents will have a key for their front door and a key for their bedroom. They will share the common areas with their roommates and have their own bedrooms specifically for them.
What is an individual lease?
Since we rent by the bedroom, we utilize individual leases. This means each resident (bedroom) is on their own lease. This is handy in the event that a roommate cannot pay rent. In conventional apartments, you would be responsible for each other's portion of the rent. With individual leases, you are solely responsible for your portion, which is linked to your specific bedroom.
Why can't you tell me anything about my child's account?
We are legally unable to discuss anything with someone who is not a leaseholder. If you are the Guarantor for the lease, then we are able to discuss the account with you, but if you are not the person on the lease, we will not be able to speak with you about the specifics of the account.
Is Northern View safe?
We do our best to facilitate a safe environment at Northern View, but cannot explicitly guarantee perfect safety. We highly recommend that you reach out to the Highland Heights Police Department for any questions you may have pertaining to the area.
Will I receive a bill every month?
You will NOT receive a bill, statement, or invoice every month. Per the lease agreement, rent is due on the 1st of every month without fail and it is your responsibility to pay it through the appropriate channels.
Do I have to pay for parking to visit my child?
We offer a free 3-day pass for parents to visit. We do require that a parent comes in to the office to pick up this pass personally during business hours to ensure they are the one utilizing this pass.
The office is paperless. What does that mean?
This means that all our leases are electronic and will be signed electronically, work orders can be submitted through the resident portal, and all rent payments will be submitted through the online portal as well.
What would my responsibilities be as a Guarantor?
As a Guarantor, you are responsible for the financial portion of the lease. If the leaseholder is unable to pay then you would be legally liable for the rent.
Can I have access to the apartment?
We are only able to give a key or let someone into the apartment who is a leaseholder. If you are a Guarantor, you are financially responsible for the lease but are not considered a leaseholder. We would need permission to let you in from the leaseholder.
What would the renewal process be?
Our renewal process starts earlier than conventional apartments since we are student living. Several months prior to the lease ending, we may choose to extend a renewal offer to the resident. Rent will likely increase every year as is the industry standard. The resident will have a chance to sign their renewal for the next lease term at this point or notify us in writing they will not be renewing. Once we receive written notice they are not renewing we will start to market their room for the next lease term. If they change their mind and decide they want to stay, we may not be able to accomodate them if their room is already rented. If we choose not to offer a renewal to the resident, they will need to make arrangements to move out at the end of the lease term.